Frequently asked questions
We gathered the answers to some popular questions below.
If you can’t find your question below feel free to contact us, and we’ll be happy to help.
We put people before profit. When you become our client, you become a member of our family. We prioritise guiding and advising you on the best and most cost-effective solutions. Our products undergo rigorous quality control processes, and our friendly staff will assist you throughout the customisation process.
Yes, we can custom build panels of any size you require. We understand that every project can have its differences, and we will work together with you to plan out the best fencing solution. Please contact us for further information.
Unfortunately, we don't, however, we collaborate with only the best installers across the country and can make recommendations to suit your budget and needs. Please contact us for further information.
Aluminium fence panels have a longer lifespan due to their affinity towards oxygen, which forms a protective layer of oxide on the surface. They are also one-third the weight of steel and can create timeless products that look great and lasts a longer time.
Aluminium is one of the most environmentally friendly metals due to its sustainability rating. It can be recycled endlessly without compromising its properties. Approximately 75% of all aluminium ever produced is still in use today.
We recommend regular cleaning cycles, especially in build-up areas and coastal or city centre environments. Use appropriate cleaning methods, avoiding harsh solvents or high-pressure spraying. If the powder coating loses its shine, clean it with a mild soap and apply a thin layer of wax. After the wax dries, wipe it off with a dry microfibre cloth.
If you receive a damaged product, please contact us immediately or email us after hours with photos of the damaged product. Ensure that the product has not been fitted, as fitted products will not be accepted. While we inspect every product before shipping, accidents can happen, and we will work together for a positive outcome.